Shipping policy
Shipping & Handling Policy
Trade Name: GroupLIMITED
Contact Information:
Email: RehoBertino9677@outlook.com Address: 8697 Link Ave, St. Louis, MO 63121, United States
Shipping Updates
- Free shipping worldwide on orders over $99.
For U.S. Customers:
- We aim to check and pack orders within 5 business days.
- Once shipped, you will receive an email with the tracking number.
- Estimated delivery time: 7-15 business days depending on your destination.
For International Customers:
- We aim to check and pack the orders within 5 business days.
- We will notify you if any items are out of stock.
- International deliveries typically arrive within 7-28 business days, depending on your country and customs processing.
Shipping Rates & Estimated Delivery Times:
| Order Total | Shipping Fee | Estimated Delivery Time |
|---|---|---|
| Under $50 | $7.99 | 7-28 business days |
| $50 - $99 | $5.99 | 7-28 business days |
| Over $99 | Free | 7-28 business days |
Note: Shipping rates for remote or less accessible countries will be calculated based on logistics and displayed at checkout.
Customs, Duties, and Taxes
- We now cover all customs duties and fees for the USA, Germany, France, UK, Canada, Italy, Australia, Spain, Israel, Mexico, New Zealand, and Hong Kong.
- For other countries, any import taxes, duties, or fees are the responsibility of the customer.
- Customs authorities may impose additional charges; these are outside our control and payable by the recipient.
- We ship DDU (duties unpaid). Any applicable customs fees or taxes are payable by the customer upon delivery.
Delivery & Address Verification
- Please ensure your shipping address is accurate and complete before placing your order.
- We are not responsible for undelivered packages caused by incorrect, incomplete, or insecure addresses.
- If your address information is wrong, contact us immediately at McnuttySharri8485@outlook.com with your order number.
- We cannot guarantee updates or address changes after the order has shipped; additional fees may apply for address correction or redelivery.
- No refunds or replacements are issued if you refuse delivery or do not pick up your package from the local post office.
- Packages shipped from overseas will not be returned to our warehouse if refused or unclaimed.
- If you no longer need the purchased items, contact us to submit a return request.